QuestionsCategory: Technical QuestionPurchase on Evanto marketplace
asked 9 months ago
Hi I have just purchased your timeline theme – DW Timeline Pro via Evanto Market
(purchase code: de152a91-77bf-44b7-b5d7-81e09ed1273f – 16 Jan 2023 REGULAR LICENSE) 


I have uploaded it to my wordpress hosting and it has crashed the site causing a \’critical error\’
I have also received an email from my hosting 123 Reg stating the following:
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, DW Timeline Pro.
Error Details
An error of type E_ERROR was caused in line 487 of the file /var/www/wp-content/themes/dw-timeline-pro/framework/helpers/general.php. Error message: Uncaught Error: Call to undefined function get_magic_quotes_gpc() in /var/www/wp-content/themes/dw-timeline-pro/framework/helpers/general.php:487
Stack trace:
#0 /var/www/wp-content/themes/dw-timeline-pro/framework/helpers/class-fw-request.php(62): fw_stripslashes_deep_keys(NULL)
#1 /var/www/wp-content/themes/dw-timeline-pro/framework/helpers/class-fw-form.php(607): FW_Request::POST(\’fwf\’)
#2 /var/www/wp-content/themes/dw-timeline-pro/framework/helpers/class-fw-form.php(635): FW_Form::get_form_request(\’fw-settings-for…\’)
#3 /var/www/wp-content/themes/dw-timeline-pro/framework/helpers/class-fw-form.php(174): FW_Form::is_form_submitted(\’fw-settings-for…\’)
#4 /var/www/wp-includes/class-wp-hook.php(308): FW_Form->_validate_and_save(\’\’)
#5 /var/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(false, Array)
#6 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /var/www/wp-settings.php(639): do_action(\’wp_loaded\’)
#8 /var/www/wp-config.php(102): require_once(\’/var/www/wp-set…\’)
#9 /var/www/wp-load.php(50): require_once(\’/var/www/wp-con…\’)
#10 /var/www/wp-admin/admin.php(34): require_once(\’/var/www/wp-loa…\’)
#11 /var/www/wp-admin/themes.php(10): require_once(\’/var/www/wp-adm…\’)
#12 {main}
…are you able to help with this by amending the zip file please, or issue a refund?
Thank you
( User:Morgmentum on Evanto Marketplace)

replied 5 months ago

We have released the latest version, you can check and download it now.

1 Answers
tech Staff
answered 7 months ago
Thank you for your purchase, We have helped you resolve this issue via email. We will close this question. If you have any problems or questions, you can let me know. 

Your Answer