marc5Hello,
I am currently using your plugin, emo-questalk-pro, along with WordPress version 6.7.1, and I have encountered an issue.
After successfully installing the plugin via FTP (since I couldn't install it through the WordPress admin panel), I am able to post questions and answers without any problem.
However, when I click on categories or tags, the page loads but does not display any questions, even though there are questions assigned to those categories and tags. All questions are visible on the main page, but they do not appear on the category or tag pages.
I have checked and confirmed that the questions are properly assigned to the respective categories and tags, and the issue only occurs on those specific pages. Could you please assist me in resolving this issue?
Any guidance or suggestions would be greatly appreciated. Regards
After successfully installing the plugin via FTP (since I couldn't install it through the WordPress admin panel), I am able to post questions and answers without any problem.
However, when I click on categories or tags, the page loads but does not display any questions, even though there are questions assigned to those categories and tags. All questions are visible on the main page, but they do not appear on the category or tag pages.
I have checked and confirmed that the questions are properly assigned to the respective categories and tags, and the issue only occurs on those specific pages. Could you please assist me in resolving this issue?
Any guidance or suggestions would be greatly appreciated. Regards
1 Answers
techHi,
Thank you for purchasing our plugin!
Regarding the issue you're experiencing, please try the following steps:
Dominic from EmoHelp team
- Navigate to Dashboard > Settings > Permalinks, and click the Save button to refresh your permalink settings.
- Could you let us know which theme you are using? Are you using it with Elementor?
Dominic from EmoHelp team
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