QuestionsCategory: Technical Questions404 error when trying to upload and install emo questalk
bogart25j
asked 3 weeks ago
The upload does not seem to work.   I get a 404 error similar to this: www.website.com/wp-admin/update.php?action=upload-plugin How do I fix the issue?   Previously, we had DWQA installed but it has been removed.
3 Answers
tech Staff
answered 2 weeks ago
Hi, Please unzip the package and upload the emo-questalk-pro.zip file in the main-plugin folder. If you still face this issue, you can provide the admin account and I will help you install the plugin 
bogart25j
replied 2 weeks ago

That worked – thank you.

bogart25j
answered 2 weeks ago
Where do we find the emqa-migration addon so I can move the old dw q&A items to EMO? When we do that should I stick with the EM pages in the basic configuration or should I use the old DW pages? Thank you for the help
techStaff
replied 2 weeks ago

You can download the full package and open the add-ons folder, then upload the emqa-migration.zip plugin to your site. You can use the older pages and check the shortcodes in the pages after migration data.

bogart25j
answered 2 weeks ago
Thank you.  This worked.  The questions and answers are shown in the admin section.  The questions are shown live but the answers are not attached.  I'm not seeing how to reattach them in the documentation.
techStaff
replied 1 week ago

From the dashboard go to the following link: https://yoursite.com/wp-admin/admin.php?page=emqa-upgrades

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